By using Joy Nativo, you agree to these Terms of Use. Please read them carefully before registering.
1. About the Company
Joy Nativo is a cultural immersion and homestay platform operated by [COMPANY NAME], a company incorporated in Ecuador as a Sociedad por Acciones Simplificada (SAS).
RUC: [RUC] Β· Address: [FULL ADDRESS], [CITY], Ecuador Β· Email: join@joynativo.com
2. Scope
These Terms govern the use of the Joy Nativo web platform, including registration, host search, bookings, online lessons, and reviews.
3. Account Registration
- Users must be at least 18 years old or have parental/guardian consent.
- You are responsible for keeping your account credentials secure.
- You must provide accurate and truthful information when registering.
- Joy Nativo may suspend or delete accounts that violate these Terms.
4. Traveler Rules
- Travelers must respect the house rules of the host family.
- A booking is confirmed only after approval by Joy Nativo.
- Any damage caused to the host's property must be compensated by the traveler.
- Illegal activity on host premises is strictly prohibited.
- Travelers must arrange their own medical/travel insurance.
5. Host Rules
- Hosts must provide accommodation that matches their profile description.
- Hosts are responsible for guest safety within their home.
- Charging amounts beyond the agreed booking price is prohibited.
- Joy Nativo may audit living conditions and suspend profiles.
- Hosts must complete identity verification.
6. Payments & Commission
- All payments are processed through Joy Nativo.
- Platform commission is [X]% of the booking amount.
- Host payouts are made within [X] business days after guest check-in.
- All prices are in US Dollars (USD) β Ecuador's official currency.
7. Limitation of Liability
Joy Nativo acts as an intermediary and is not liable for:
- Actions or omissions of hosts or travelers.
- Injuries, illness, or damage occurring during a stay.
- Cancellations due to force majeure events.
- Discrepancies between expectations and actual accommodation conditions.
8. Intellectual Property
All platform materials (logos, texts, design, code) are the property of [COMPANY NAME]. Reproduction without written permission is prohibited.
9. Governing Law & Disputes
These Terms are governed by the laws of the Republic of Ecuador. Disputes shall be resolved before the courts of [CITY], Ecuador.
10. Modifications
Joy Nativo may update these Terms with at least 15 days' notice before changes take effect. Continued use of the platform constitutes acceptance of the updated Terms.