Privacy Policy

Last updated: June 1, 2025

This Privacy Policy is prepared in accordance with Ecuador's Ley Orgánica de Protección de Datos Personales (LOPDP) and international best practices.

1. Data Controller

[COMPANY NAME], RUC [RUC], [FULL ADDRESS], [CITY], Ecuador.
Privacy contact: [PRIVACY EMAIL]

2. Data We Collect

Category	Data	Purpose
Identification	Name, email, password	Account creation
Contact	Phone (WhatsApp/Telegram)	Booking communication
Verification	ID document photo, selfie	Identity verification
Profile	Photos, bio, interests	Public profile
Transactional	Booking history, dates	Record keeping
Technical	IP address, cookies, browser	Security, analytics

3. Legal Bases

Contract performance — processing bookings.
Consent — marketing emails, cookies.
Legitimate interest — platform security, fraud prevention.
Legal obligation — financial record retention under Ecuadorian law.

4. Your Rights

Access — request a copy of your data.
Rectification — correct inaccurate data.
Erasure — request deletion of your data.
Restriction — limit processing in certain cases.
Portability — receive your data in machine-readable format.
Withdraw consent — at any time for consent-based processing.

Contact: join@joynativo.com. Response time: 15 business days.

5. Data Security

We implement: password hashing (bcrypt), HTTPS site-wide, ID documents stored outside public web root, CSRF protection, SQL injection prevention.

6. Supervisory Authority

You may lodge a complaint with Ecuador's Superintendencia de Protección de Datos Personales if you believe your rights have been violated.